Public Safety Telecommunicators

Office and Administrative Support

What they do

Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.

Tasks they perform

Also known as

Level of Education Required

Requires a Matric Certificate

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This page includes information from the O*NET 28.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. Builtneat Pty Ltd trading as Study Start, has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.