DataCamp

Case Study: Analyzing Customer Churn in Tableau

Business and Economics

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Short Description

You will investigate a dataset from a fictitious company called Databel in Tableau, and need to figure out why customers are churning.

Long Description

Are you interested in applying your Tableau skills to a real-world dataset? This Tableau case study offers the opportunity to do just that. The focus of this case study is on reducing customer churn for subscription-based businesses. By analyzing a dataset from a telecom company called Databel, you will gain insights into their churn rates. The goal of this analysis is not only to determine the churn rate, but also to understand the reasons behind it and find ways to reduce it. To achieve this, you will utilize Tableau's features such as calculated fields and various visualizations, including dual-axis graphs and scatter plots. By incorporating filters and parameters, you will create dynamic graphs. Finally, you will combine all your findings into a cohesive story to effectively communicate your insights. This case study provides a practical opportunity to apply your Tableau skills and make a meaningful impact on a subscription-based business.

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Course Details

Duration
3 hours
Difficulty
Beginner
Format
Short Course
Price
USD39.00
Course Link
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DataCamp
DataCamp
Description
DataCamp is an online learning platform that offers interactive courses and tutorials for data science and analytics. It provides a wide range of courses covering topics such as Python, R, SQL, machine learning, data visualization, and more. The platform offers a hands-on learning experience through coding exercises and projects, allowing users to practice and apply their skills in real-world scenarios. DataCamp also offers a personalized learning experience with adaptive learning technology that adjusts the course content based on the user's skill level and progress. It is widely used by individuals, professionals, and organizations to enhance their data science skills and stay up-to-date with the latest trends and technologies in the field.
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