Telephone Operators
Office and Administrative Support
What they do
Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
Tasks they perform
Also known as
This page includes information from the O*NET 28.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. Builtneat Pty Ltd trading as Study Start, has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.