Cape Peninsula University of Technology

Advanced Diploma in Business and Information Administration

Business, Commerce and Management Studies - Office Administration

Purpose and Rationale

Qualification Overview

Purpose

The purpose of the qualification is to equip learners with specialized theoretical knowledge and applied skills in Business Information Systems, Business Administration, Financial Administration, Project Administration, Employee Dynamics, and research skills. Upon completion, learners will be able to:

  1. Contribute to information administration decisions to support business operations.
  2. Identify, analyze, and solve complex problems in the business and information administration context.
  3. Evaluate human resource needs, analyze objectives, and provide solutions for complex labor issues.
  4. Apply relevant research skills in the field of Business and Information Administration.
  5. Conduct a situational analysis of businesses and provide solutions to information administration challenges.

Rationale

The Advanced Diploma in Business and Information Administration aims to produce senior administrative officers and office managers with advanced competencies in business information management. The qualification addresses the need for administrators to have in-depth knowledge of business information systems, IT skills, business administration, financial and project administration, employee dynamics, and research skills. The qualification is designed to meet the demand for skilled individuals in office administration and related fields, as identified by the Education, Training and Development Practices SETA. This qualification is essential for learners seeking to excel in business administration roles within a global and competitive business environment.

End of Document

Outcomes

  1. Identify, analyse and address complex or abstract problems in the business and information administration context, drawing on a body of knowledge and methods appropriate to the field of Business and Information Administration.
  2. Contribute to the information administration decisions and application to support the administration of business operation.
  3. Complete a situational analysis of any business by identifying, analysing and critically evaluating situations facing information administration in business organisations and provide solutions to the identified problems.
  4. Apply the research skills relevant in the field of Business and Information Administration or profession following a legitimate research design.
  5. Evaluate and critically analyse human resource needs and objectives and provide support and solutions for complex labour problems by applying systematic and scientific processes.
  6. Identify project needs, analyse project objectives, provide and coordinate workable solutions for complex problems in a business and information administration environment.
  7. Organise the budget and provide financial administrative support in a business environment.

Assessment Criteria

Associated Assessment Criteria for Exit Level Outcome 1

  • Analyse and evaluate all aspects of technology, including relationships among people.
  • Demonstrate the ability to develop and communicate ideas through well-formed arguments using problem-solving techniques and analysing case studies.
  • Critically evaluate a specific business organisation case study to demonstrate understanding of the importance and value of information for competitive advantage.
  • Independently validate sources of information and evaluate and manage information effectively.
  • Reflect critically on the importance of innovation in business and apply contextual knowledge and practical skills in a specific work context by identifying, collecting, integrating, and presenting information in an assignment.

Associated Assessment Criteria for Exit Level Outcome 2

  • Demonstrate an in-depth understanding of organisational decision-making systems and models to gain competitive advantage through critical and creative thinking.
  • Use problem-solving techniques and analyse case studies to make decisions ethically and professionally.
  • Reflect on and evaluate personal and peer performances within a research project.

Associated Assessment Criteria for Exit Level Outcome 3

  • Evaluate the strategic intent of an organisation by analysing vision and mission statements in relevant case studies.
  • Conduct a full internal and external analysis of a medium-sized company.
  • Examine strategy formulation, implementation, and evaluation activities in the Business Administration environment.
  • Assess the relationship between existing strategies and future organisational needs.
  • Evaluate the impact of external forces (Porter's 5 forces) on strategy formulation.
  • Analyse the significance of ethical decision-making in business administration.

Associated Assessment Criteria for Exit Level Outcome 4

  • Identify and formulate pertinent business-related research problems or issues.
  • Conduct literature searches to contextualise and frame the research problem.
  • Develop a research design and produce a research proposal using the Harvard referencing method.
  • Collect, analyse, process, and interpret relevant data using suitable techniques, software, and analytical tools.
  • Submit documentation demonstrating ethical and professional approaches for review and final presentation.

Associated Assessment Criteria for Exit Level Outcome 5

  • Apply an appropriate model to study employee dynamics in a case study.
  • Investigate organisational practices related to the dynamics of forces of change, cultural differences assessment frameworks, and African management style.
  • Synthesise philosophical approaches to ethical decision-making and moral decision-making processes in identified companies.
  • Display understanding of self-directed work teams and participative management in selected organisations.
  • Conduct scientific and independent research into employee dynamics and apply labour law directives to solve workplace problems.
  • Demonstrate the ability to manage communication and conflict, apply motivational theories to practical situations, and understand leadership theories and change in organisations.

Associated Assessment Criteria for Exit Level Outcome 6

  • Design a complete project plan for an organisation, distinguishing between project and non-project tasks.
  • Apply Microsoft Project software for project tasks such as updating progress and extracting reports.
  • Design the critical path of a project, identify project stakeholders, and analyse their roles in project design and implementation.
  • Define the duties of a project administrator and formulate a job description.
  • Interpret information from project management tools like Gantt charts and work breakdown structures to create reports.
  • Show proficiency in project management and administration tasks.

Associated Assessment Criteria for Exit Level Outcome 7

  • Determine the capital structure supporting business continuity and growth in relevant case studies.
  • Evaluate projects using various capital budgeting techniques to identify the best project using the Capital Price Model.
  • Advise selected businesses on risk avoidance and maximizing opportunities for increasing returns.
  • Interpret financial statements using ratio analysis to avoid pitfalls and mitigate risks.

Integrated Assessment

  • Assessment practices are consistent with institutional policies for continuous assessment.
  • Regular formative and summative assessment opportunities, including final summative assessment, are provided to evaluate learners' academic progress and performance.
  • Formative assessments include class discussions, written exercises, and presentations to develop learners' monitoring abilities.
  • Summative assessments, such as individual/group projects, are used to demonstrate meeting subject and Exit Level Outcomes of the qualification.
  • Work-directed theoretical learning and problem-based learning are applied in the Advanced Diploma to align disciplinary knowledge with professional practice needs.
  • Integrated assessment is emphasized, requiring learners to demonstrate integration of business, office, and information administration knowledge and skills in assignments and projects.

Qualification Details

Type
Advanced Diploma
NQF Level
07
Min. Credits
120
SAQA Source
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Cape Peninsula University of Technology
Description
Cape Peninsula University of Technology (CPUT) is a public university located in Cape Town, South Africa. It was established in 2005 through the merger of three separate institutions. CPUT offers a wide range of undergraduate and postgraduate programs in various fields including engineering, business, health sciences, applied sciences, and design and informatics. The university is known for its focus on applied research and innovation, and it has strong partnerships with industry and community organizations. CPUT is committed to providing quality education and preparing students for successful careers in their chosen fields.

This page includes information from the South African Qualifications Authority (SAQA) . Builtneat Pty Ltd trading as Study Start, has modified all or some of this information. SAQA has not approved, endorsed, or tested these modifications.