Nelson Mandela University

Advanced Diploma in Operations Management

Manufacturing, Engineering and Technology - Manufacturing and Assembly

Purpose and Rationale

Purpose

The Advanced Diploma in Operations Management is designed to build on the knowledge and skills obtained in Operations Management at Diploma and/or Bachelor's Degree level. The Advanced Diploma will provide a deeper level of knowledge, understanding, and skills required towards becoming primarily a competent and efficient Operations Manager.

The study of Operations Management fills a strategic role in the operational efficiency of manufacturing as well as the service industry. Included in the tasks of Operations Managers are the essential components of quality enhancement and assurance, Supply Chain Management, increased productivity, cost reduction, and flexibility improvements. Operations Managers could be required to solve complex operations related problems, apply analytical techniques to operations related procedures, processes, systems, and methodologies, design and apply operations related control systems, understand the impact of Operations Management, use appropriate techniques, resources, and modern operations tools including Information Technology in operations. They must communicate effectively using appropriate professional and professional discourse and demonstrate the ability to work in a team.

Rationale

Manufacturing is one of the main drivers of the future economy of South Africa and the Eastern Cape region. South African manufacturing industries must compete globally and therefore products and services rendered must be of a world-class standard.

In attaining world-class standards, Operations Management fills a strategic role, not only in the operational efficiency of manufacturing but also in the service industry. Included in the tasks of the Operations Manager are the essential components of productivity enhancement, quality assurance, and improvements.

This qualification aims to meet the industry need for Operations Managers and employees in all sectors. The qualification is also aimed at people who are already employed in the operations field, be it manufacturing or services related.

Furthermore, this qualification will provide crucial skills and add value to existing industries especially the automotive and related, as well as new business enterprises that are currently preparing themselves for the participation in the Coega Industrial Development Zone (IDZ). New developments planned for the Eastern Cape includes Fuel and Manganese refineries, Marine Engineering, a new Nuclear Power Station at Thyspunt and various renewable energy (Wind and Solar) projects in the Eastern and Northern Cape. These projects will require skilled operations employees and managers for a number of years to come.

Outcomes

  1. Apply operations related principles to systematically diagnose and solve broadly defined operations related problems.
  2. Apply knowledge of basic mathematics and analytical techniques to operations related procedures, processes, systems and methodologies to solve complex operations related problems.
  3. Apply operations related control systems to a defined range of operations scenarios.
  4. Investigate and design procedures to determine the impact of operations on society, the economy and the industrial and physical environment.
  5. Use appropriate techniques, resources, and modern operations tools including Information Technology for the solution of complex operations related problems, with an awareness of their limitations, restrictions, premises, assumptions and constraints.
  6. Communicate effectively, both orally and in writing within an Operations Management context using appropriate professional and occupational terminology and language.
  7. Demonstrate the ability to work effectively as an individual and in teams.
  8. Commit to and apply professional ethics, responsibilities and norms.

Assessment Criteria

Associated Assessment Criteria for Exit Level Outcome 1:

  • Analyse and define the problem, and identify criteria for an acceptable operations-related solution.
  • Apply relevant Operations Management knowledge and skills to solve the problem.
  • Generate possible approaches and formulate workable solutions.
  • Model and analyse possible solutions.
  • Evaluate possible solutions and select the best one.
  • Formulate and present the solution appropriately.

Associated Assessment Criteria for Exit Level Outcome 2:

  • Apply a mix of basic mathematics, numerical analysis, and statistics in solving complex operations-related problems.
  • Utilize theories, principles, and laws related to Operations Management.
  • Perform formal analysis and modelling on operations-related systems or processes.
  • Conceptualise and reason about operations-related materials, components, systems, or processes.
  • Work within the boundaries of the operations-related practice area.

Associated Assessment Criteria for Exit Level Outcome 3:

  • Plan and manage an operations process focusing on important issues and dealing with constraints.
  • Acquire and evaluate knowledge, information, and resources to apply appropriate principles and design tools for workable solutions.
  • Assess selected solutions in terms of social, economic, legal, health, safety, and environmental impacts.
  • Perform tasks including analysis, quantitative modelling, and optimization of operations-related products, systems, or processes.
  • Formulate the operations problem to satisfy user needs, standards, codes of practice, and legislation.

Associated Assessment Criteria for Exit Level Outcome 4:

  • Plan and conduct macro and micro environmental investigations and experiments in operations management.
  • Search available literature and critically evaluate material for suitability in operations management investigations.
  • Perform necessary analysis for operations-related investigations.
  • Select and use equipment or software appropriately in investigations.
  • Analyse, interpret, and derive information from available operations-related data.
  • Draw environmental impact conclusions based on available evidence.
  • Record purpose, process, and outcomes of investigations in technical reports.

Associated Assessment Criteria for Exit Level Outcome 5:

  • Assess applicability and limitations of operations-related methods, skills, or tools against required results.
  • Apply methods, skills, or tools correctly to achieve required results.
  • Test and assess results produced by methods, skills, or tools against requirements.
  • Create, select, and use operations-related computer applications as needed.

Associated Assessment Criteria for Exit Level Outcome 6:

  • Ensure appropriate structure, style, and language of written and oral communication for the purpose.
  • Use graphics effectively to enhance the meaning of operations-related solutions.
  • Use visual materials to enhance oral communications related to operations solutions.
  • Employ accepted methods for providing operations-related information to others involved in the activity.

Associated Assessment Criteria for Exit Level Outcome 7:

  • Explain the principles of planning, organizing, leading, and controlling.
  • Carry out individual work effectively, strategically, and on time.
  • Contribute to team activities to support the output of the team.
  • Demonstrate functioning as a team leader.
  • Organize and plan a design or research project.
  • Carry out effective communication in individual and team work contexts.

Associated Assessment Criteria for Exit Level Outcome 8:

  • Describe the nature and complexity of ethical dilemmas.
  • Describe the ethical implications of decisions.
  • Make professional judgments ethically and professionally in problem solving and design.

Integrated Assessment:

  • Projects with detailed criteria will allow for comprehensive Integrative Assessment covering all learning achieved.
  • Formative and Summative Assessment processes will validate integration of concepts, ideas, and actions across the qualification.
  • Assessment tools will evaluate knowledge, critical thinking, evaluation prowess, communication, and presentation skills.

Formative Assessment:

  • Tutorials, assignments, projects, and class tests with direct feedback.
  • Computer-based simulations and interactive feedback.
  • Individual and collaborative discussions providing formative feedback.

Summative Assessment:

  • Closed/open book tests, projects, assignments, presentations, and examinations with feedback and scoring.
  • Assessment rubrics and peer scoring for projects and presentations.

Qualification Details

Type
Advanced Diploma
NQF Level
07
Min. Credits
120
SAQA Source
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Nelson Mandela University
Description
Nelson Mandela University is a comprehensive university located in Port Elizabeth, South Africa. It was established in 2005 through the merger of three institutions, and it is named after the iconic South African leader, Nelson Mandela. The university offers a wide range of undergraduate and postgraduate programs across various disciplines, including arts, sciences, business, engineering, health sciences, and law. It is known for its commitment to social justice, transformation, and community engagement. Nelson Mandela University strives to provide quality education, promote research and innovation, and contribute to the development of the region and the country as a whole.

This page includes information from the South African Qualifications Authority (SAQA) . Builtneat Pty Ltd trading as Study Start, has modified all or some of this information. SAQA has not approved, endorsed, or tested these modifications.