Bachelor of Business Administration in Retail Management

Associated Assessment Criteria for Exit Level Outcome 1:

• Critically evaluate and apply different strategic management and planning terminology and concepts to the retail sector.
• Analyse organisational vision, mission, and value statements.
• Assess different models to develop a retail business strategy.
• Reflect critically on the impact of strategic management on the different levels of a retail organization.
• Monitor and evaluate the implementation of the retail strategic planning process.
• Analyse the impact of retail sector trends on the development of a business strategy.

Associated Assessment Criteria for Exit Level Outcome 2:

• Analyse the human capital needs of a specific retail organization.
• Apply strategic human resource management models.
• Critically evaluate the impact of legislation on human resource management in the retail environment.
• Apply talent management strategies within the retail sector.
• Develop a diversity management strategy for a specific retail organization.
• Analyse the effectiveness of a performance management system.
• Evaluate the impact of training and development interventions.
• Critically assess the requirements of a learning organization.

Associated Assessment Criteria for Exit Level Outcome 3:

• Analyse the relevance and applicability of academic marketing terminology, concepts, and principles in a retail context.
• Develop a marketing and sales strategy for the retail sector.
• Conduct retail customer needs analysis.
• Analyse product expansion possibilities within a retail organization.
• Research possible distribution alternatives and their effect on the price of retail products.
• Apply retail product pricing principles in a pricing strategy.
• Evaluate the effectiveness of a retail product promotion strategy.
• Research and recommend contingency plans to address potential failure factors in the retail sector.
• Analyse the supply chain management cycle in a specific retail environment.
• Develop a retail product branding strategy.

Associated Assessment Criteria for Exit Level Outcome 4:

• Assess the significance and application of working capital management in the retail sector.
• Develop strategies to manage current assets and liabilities.
• Explain mergers, divestitures, and business failure within the retail context.
• Understand international managerial finance and its applicability to the retail sector.
• Distinguish different forms of retail financing.
• Describe elements of foreign trade within the retail sector.
• Apply Cost-Volume-Profit analysis to the retail sector.
• Determine the viability of a retail business using ratio analysis.

Associated Assessment Criteria for Exit Level Outcome 5:

• Develop and manage Standard Operating Procedures (SOPs) in the retail sector.
• Develop and manage retail marketing communication models.
• Solve operations management problems related to inventory management.
• Evaluate and manage regulations pertaining to the retail store image.
• Analyse store performance statistics.
• Analyse strategies for the improvement of profitability and cash flow in a specific retail store.
• Implement an organizational brand strategy for a specific retail store.
• Manage relationships with different stakeholders in the retail chain.
• Evaluate the relationship between customer responses and business performance.

Associated Assessment Criteria for Exit Level Outcome 6:

• Explain the philosophy and principles of quality and customer relationship management.
• Analyse organizational transformation related to quality improvement.
• Evaluate attitudes required to serve retail customers effectively.
• Develop a retail quality management strategy.
• Demonstrate strategies to communicate effectively with clients and relevant stakeholders.
• Apply relevant tools to monitor the retail service quality.
• Conduct research to assess retail service quality.