Durban University of Technology

Advanced Certificate in Business Management

Business, Commerce and Management Studies - Generic Management

Purpose and Rationale

Purpose: The purpose of the Advanced Certificate in Business Management is to provide learners with a sound knowledge base in the discipline of Business Management. The qualification is an industry-oriented qualification designed to cater to the growing needs of qualified staff in the organizational and commercial sectors. This qualification emphasizes developmental management principles together with more specific procedures and their application and/or technology transfer. Learners with this qualification will be able to apply their knowledge and skills to their organization and undertake more specialized and intensive learning. This qualification is intended for learners who want to specialize in business management or to provide a career option to those learners who wish to strengthen their existing formal qualification in business management and/or to provide application skills to those learners that have grasped the theoretical knowledge of business management. The qualification will allow learners to engage in the workplace with the necessary mid-level managerial knowledge and skills to add value and play a vital role in developing their organizations. This will be achieved by strengthening and integrating theoretical knowledge and practical skills in the disciplines of Strategic Management, Organizational Behavior, Customer Relationship Management, Marketing Management, Project Management, Managerial Economics, Financial Management, and Quantitative Techniques. This will allow learners to manage and contribute to existing, developing, and emerging socio-economic fluctuations in their organization while addressing the requirements of the stakeholders. Upon completion of this qualification, qualifying learners will be able to:

  • Comprehend the principles of Business Management and the socio-economic implications involved in managing organizations and adhering to stakeholder requirements.
  • Select and apply appropriate methodologies aligned with the principles of financial accounting and quantitative techniques.
  • Apply marketing and customer relationship theory and techniques to capitalize on developing and emerging market trends relevant to the organization.
  • Develop and select appropriate managerial methods to address organizational challenges related to people management, practices, systems, and processes.
  • Utilize appropriate strategic and project management initiatives to deliver effective and efficient outputs that contribute to organizational value.

Rationale: The South African economy is characterized by both high levels of unemployment and severe shortages of certain skills demanded in the economy. Critical shortages exist in the management sector across the mid and semi-skilled spectrum, ranging from managers and professionals to artisans and technically trained workers. The South African government has identified these shortages as one of the binding constraints to achieving higher and shared economic growth in the country. Skills development, therefore, remains one of the priority areas for government intervention and this qualification attempts to address this shortage. This qualification is a response to the workplace need for competent managers across all economic sectors. The current and future need for competent middle and senior managers has been expressed by employers and employees. The skills, knowledge, attitudes, and values required by managers are captured in this qualification. The qualification is designed to advance the objectives of the NQF since it will contribute to the full development of learners while fostering the social and economic development of the nation at large. The qualification aims to reinforce the existing knowledge constructs associated with business management by teaching learners business management theories and management competencies to assist organizations in analyzing business processes. Learners who would benefit from this qualification are typically employed managers at middle and senior management levels, although access is not restricted to such learners. Learners who have experienced difficulties in advancing in their careers would be able to use the Level 6 qualification to develop the management competence required for appointment to more senior management positions. Learners with intellectual interests and the commitment to pursue those interests in a rigorous and challenging environment will be great candidates for the qualification. This qualification will offer learners advanced coursework and industry interaction opportunities in fields related to business management. The current commercial environment is dynamic and highly competitive, with individuals moving between applied working environments and management or skilled positions. The qualification was developed in consultation with relevant stakeholders in the business sector. This qualification will seek to provide learners with the requisite business management skills that are required for them to become adaptive and innovative contributors not only to their organization but to the economy and the sector.

Outcomes

  1. Demonstrate detailed knowledge of the main areas of one or more business management practices, including an understanding of and the ability to apply the key terms, concepts, facts, principles, rules and theories of business management and the socio-economic implications involved in managing organisations and adhering to stakeholder requirements.
  2. Demonstrate the ability to select and apply appropriate methodologies aligned with the principles of financial accounting and quantitative techniques.
  3. Demonstrate the ability to evaluate, select and apply appropriate marketing and customer relationship theories, methods, procedures and/or techniques to develop emerging market trends relevant to the organisation.
  4. Demonstrate the ability to evaluate, select and apply appropriate methods, procedures or techniques in investigation or application processes within a defined context.
  5. Implement the appropriate strategic and project management initiatives to deliver effective and efficient outputs that contribute to organisational value.

Assessment Criteria

Associated Assessment Criteria for Exit Level Outcome 1:

  • Analyse and apply key principles of business management and the socio-economic implications involved in managing organisations and adhere to stakeholder requirements.
  • Compare key principles of organisational systems to one another and espouse the strengths and weaknesses of each.
  • Assess the impact of international free trade and the use of alternative exchange rate regimes upon business performance and make recommendations.

Associated Assessment Criteria for Exit Level Outcome 2:

  • Explore the role and environment of financial management.
  • Apply the fundamental mathematical and statistical concepts in the quantitative aspects related to Managerial Economics, Financial Management and Marketing Management.
  • Identify and apply appropriate methodologies aligned with the principles of financial accounting and quantitative techniques to the given scenario in an accurate manner.

Associated Assessment Criteria for Exit Level Outcome 3:

  • Discuss the role played by marketing in the consumer market, the service market, and the non-profit market and outline the distinction.
  • Examine the nature and role of Customer Relationship Management in building customer relationships and maintaining customer service and apply it to a contextualised situation.
  • Identify what customers value and devise appropriate service strategies for each customer.

Associated Assessment Criteria for Exit Level Outcome 4:

  • Discuss the critical elements essential for a manager in today's business sector and validate by way of evidence.
  • Evaluate and interpret theories in organisational dynamics and apply these theories to given scenarios.
  • Develop and select suitable managerial methods to address organisational challenges in people management, practices, systems, and processes.

Associated Assessment Criteria for Exit Level Outcome 5:

  • Explain how business performance is related to strategic management.
  • Discuss the importance of theories, principles, and concepts in project management.
  • Analyse the important concepts of strategic management and distinguish them from one another based on the critical elements unique to each concept.
  • Discuss how the effective, strategic management of human resources leads to the strategic goal achievement of the organisation.
  • Identify and apply appropriate strategies and project management initiatives which contribute to organisational value.

INTEGRATED ASSESSMENT:

  • Integrated assessment is imperative for this qualification to ensure that learners understand how the various modules link to each other and contribute to the decision-making process within a business context.
  • Assessment practices, both in the theoretical and practical aspects of business management, will be open, transparent, fair, valid, and reliable and ensure that no learner is disadvantaged in any way whatsoever.
  • The assessment of knowledge, skills, attitudes, and values shown in the qualification will be integrated.
  • Assessment of advanced knowledge of fundamentals of business management will be integrated with other aspects and will use practical contexts wherever possible.
  • The assessment strategy is designed to fully support the achievement of the outcomes of the qualification.
  • The assessment plan will include a schedule of assessments to be conducted during the year.
  • It will also include assessment criteria, assessment methods, weighting, and timing of assessment.
  • The integrated assessments will make use of a range of formative and summative assessment tools.

Formative Assessment:

  • Formative Assessments will be used to support the learner developmentally and to feed back into the teaching and learning process.
  • This links the relationship between assessment, learning and teaching and ensures that assessment informs and strengthens both the teaching and learning process and the learner improves from their areas of difficulty.
  • Formative assessments will serve to measure the learning that has taken place and the degree to which the module outcomes have been obtained.
  • Formative assessment opportunities take the form of class tests, question, and answer sessions, assignments, presentations, and monitoring of practical work.

Summative Assessment:

  • A summative assignment in the form of an individual written assignment that requires the practical application of the module content to learners' workplaces will be administered after learners have completed contact sessions or online learning sessions.
  • For summative assessment, especially where more than one marker is involved, internal moderation checks are undertaken to ensure the reliability of the assessment procedures.
  • Summative assessment will include written tests, assignments, case studies, presentations, projects, written class tests and/or examinations.
  • Academic staff who teach a course/module are responsible for designing, implementing, and marking both formative and summative learner assessments, recording results and providing timeous feedback to learners.

Qualification Details

Type
Advanced Certificate
NQF Level
06
Min. Credits
120
SAQA Source
More Information

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Durban University of Technology
Durban University of Technology
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Description
Durban University of Technology (DUT) is a public university located in Durban, South Africa. It was established in 2002 through the merger of Technikon Natal and ML Sultan Technikon. DUT offers a wide range of undergraduate and postgraduate programs across various disciplines including engineering, business, health sciences, arts and design, and applied sciences. The university is known for its focus on practical and career-oriented education, providing students with the necessary skills and knowledge to succeed in their chosen fields. DUT also has strong industry partnerships and collaborations, ensuring that its graduates are well-prepared for the job market.

This page includes information from the South African Qualifications Authority (SAQA) . Builtneat Pty Ltd trading as Study Start, has modified all or some of this information. SAQA has not approved, endorsed, or tested these modifications.