Walter Sisulu University

Advanced Diploma in Tourism Management

Services - Hospitality, Tourism, Travel, Gaming and Leisure

Purpose and Rationale

Purpose:

The Advanced Diploma in Tourism Management aims to produce a qualified Tourism practitioner who will work in both the private and public sectors, respectively. The qualification will enable the practitioner to:

  • Develop Tourism marketing strategies
  • Apply appropriate scientific research methods for Tourism
  • Improve strategic planning and management of Tourism Organizations
  • Analyze Tourism development trends locally and internationally

Rationale:

Grant Thornton's report (2018) indicates that the Tourism industry has become one of the fastest-growing industries in the world. The sector supports one in every twelve (12) jobs in the South African economy. In South Africa, the tourism industry was not fully recognized and supported by the previous governments. It is only in 2015 during the State of the Nation Address that tourism was acknowledged and prioritized as a sector with the potential to create more jobs.

The qualification seeks to address the triple challenges facing South Africa, namely; poverty, inequality, and unemployment. Tourism is one of the best mechanisms to grow the economies of the provinces through its multiplier effect. Further training in the areas of management, development, entrepreneurship, marketing, and research on tourism is of importance. The qualification combines tourism development with tourism policy formulation, research for tourism, strategic management for tourism, tourism and development in Africa, and marketing for tourism. All these subjects encapsulate in the qualification.

The qualification seeks to prepare and promote employment opportunities for our qualified learners. Learners can apply for jobs in all spheres of government and the private sector, while also opening doors for entrepreneurship opportunities in the country. Furthermore, learners will have a chance to be tourism entrepreneurs and create jobs rather than being seekers of employment.

Moreover, people who have experience in the tourism industry may gain admission to the qualification. This qualification will be attractive to learners that have graduated with a Diploma in Tourism Management as it will assist them in accessing better job opportunities. This qualification lies within the vocational pathway that supports learners to be able to pursue and resolve the practical challenges faced in the industry. Furthermore, they will utilize the theory and apply the knowledge to undertake complicated tasks.

Outcomes

  1. Develop Tourism marketing plan and apply Tourism marketing strategies.
  2. Apply appropriate scientific research methods for Tourism.
  3. Formulate and implement a strategic plan for a Tourism Organization.
  4. Implement Tourism principles within the African development context.
  5. Analyse Tourism concepts within national, regional and international environments.

Assessment Criteria

Associated Assessment Criteria for Exit Level Outcome 1:

  • Evaluate the significant aspects of the marketing plan and apply to a tourism organisation.
  • Distinguish various tourism products and their importance to the tourism industry.
  • Evaluate the pricing strategies in the tourism industry.
  • Compare and contrast the distribution channels encountered in the tourism industry.
  • Differentiate various promotional methods in the tourism industry.

Associated Assessment Criteria for Exit Level Outcome 2:

  • Develop the learners' skills, competence, thorough knowledge and understanding of research within the tourism industry.
  • Compare and contrast various tourism research methods in undertaking a research project.
  • Collect and analyse relevant tourism data.
  • Plan, implement, monitor and evaluate a tourism research project.
  • Undertake a tourism research project.

Associated Assessment Criteria for Exit Level Outcome 3:

  • Apply the principles of the strategic planning process for the tourism organization.
  • Analyse the internal and external environment of the tourism organization.
  • Develop a mission and vision for a tourism organization.
  • Compare and contrast the different strategic plans of the tourism organization.
  • Implement, monitor and evaluate a strategic plan for a tourism organization.

Associated Assessment Criteria for Exit Level Outcome 4:

  • Demonstrate an understanding of tourism attributes on how it aligns to development.
  • Apply tourism theory to development needs.
  • Analyse tourism projects in the context of sustainability.
  • Measure tourism impacts on host communities.
  • Work towards the future of tourism development.

Associated Assessment Criteria for Exit Level Outcome 5:

  • Develop, manage and market the destination.
  • Develop sustainable tourism operations.
  • Demonstrate impact on host communities and tourism.
  • Develop the future of tourism.

Integrated Assessment:

An integrated approach to assessment. The learner will do assignments that resemble real work situations, where they would have to demonstrate the integration of theoretical, practical and reflective competencies.

Qualification Details

Type
Advanced Diploma
NQF Level
07
Min. Credits
120
SAQA Source
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Walter Sisulu University
Description
Walter Sisulu University (WSU) is a comprehensive university located in the Eastern Cape province of South Africa. It was established in 2005 through the merger of three institutions: the University of Transkei, the Eastern Cape Technikon, and the Border Technikon. WSU offers a wide range of undergraduate and postgraduate programs across various disciplines, including arts and humanities, business and management sciences, education, health sciences, natural sciences, and engineering. The university is committed to providing quality education and promoting social justice, equity, and sustainable development. WSU has multiple campuses spread across different regions of the Eastern Cape, including Mthatha, Butterworth, Buffalo City (East London), and Queenstown. Each campus offers a unique learning environment and facilities to cater to the diverse needs of students. The university is named after Walter Sisulu, a prominent anti-apartheid activist and leader of the African National Congress (ANC). It aims to honor his legacy by fostering a culture of activism, social responsibility, and community engagement among its students and staff. Overall, Walter Sisulu University strives to be a leading institution of higher learning in South Africa, providing accessible and relevant education to empower individuals and contribute to the development of the Eastern Cape region and the country as a whole.

This page includes information from the South African Qualifications Authority (SAQA) . Builtneat Pty Ltd trading as Study Start, has modified all or some of this information. SAQA has not approved, endorsed, or tested these modifications.