Advanced Diploma in Operations Management
Services - Transport Operations and Logistics
Purpose and Rationale
Purpose:
The purpose of the Advanced Diploma in Operations Management is to deepen the learners' knowledge and understanding of the efficient utilization and management of resources. Learners will be equipped with applied competence to integrate the broad spectrum of resources and operations in the manufacturing and service industry. Qualifying learners will be able to manage all operational tasks strategically, such as capacity planning, inventory/materials management, scheduling, application of the theory of constraints (quantitative techniques, forecasting, and quality control) in order to improve productivity and competitiveness in the manufacturing industry. Stemming from their exposure to OSTENDO, the qualification will further enhance the students' knowledge and skills through training in Sophisticated IT systems such as Enterprise Resource Planning (ERP) which are required to manage the daily activities of the operations and service departments within an organization. On completion of the qualification learners will be able to:
- Analyze and solve complex problems; simulate processes to effect process engineering and/or adaptation.
- Contribute to the maximization of profitability of the organization.
- Identify and manage risk factors.
- Communicate his/her ideas and opinions in well-formulated arguments.
Rationale:
Operations Management is the heart of any business. It is the management of systems or processes that create goods and/or services. In the production environment its function is to convert inputs into desirable outputs. The rapid changes in urbanization and customer profiles make it increasingly necessary to be managed in a diversified environment and produce or deliver goods and services efficiently and cost effectively. Operations Management is at the core, occupying an indispensable position fundamental to the fulfillment of customer needs. Since the institution is situated centrally to many industries in Gauteng, it is ideally situated to draw from a vast number of working individuals who want to further their careers in this field. This new qualification will replace Bachelor of Technology Operations Management. The qualification will also prepare learners for studies at a Postgraduate Diploma and Master's levels in the discipline.
Outcomes
- Demonstrate integrated knowledge of the main areas of operations management including an understanding of and apply and evaluate key terms, concepts, facts, principles, rules and theories pertaining to operations management in the context of manufacturing and service industry### and detailed knowledge of an area or areas of specialisation and how that knowledge relates to other fields, disciplines or practices.
- Demonstrate an ability to use a range of specialised skills to identify, analyse and address procedural, process and human-related problems in the manufacturing and service industry, drawing on the body of knowledge and methods appropriate to operations management.
- Demonstrate an understanding of the complexities involved in selecting, applying or transferring existing standard procedures, processes or techniques in operations management to unfamiliar real-life or simulated processes.
- Manage operational tasks of operations management at the tactical managerial level. [Range: "operational tasks" includes, but is not limited to: capacity planning, inventory/materials levels management, scheduling, application of quantitative techniques, forecasting, budgeting, provision of labour and quality control].
- Collect, analyse, evaluate and store information for risk identification.
- Demonstrate an ability to analyse operational scenarios and communicate recommendations through informed opinions in well-formulated arguments, using appropriate professional or occupational discourse and technology.
Assessment Criteria
Associated Assessment Criteria for Exit Level Outcome 1:
- Demonstrate an understanding of key terms, concepts, facts, principles, rules, and theories in the manufacturing and service industry.
- Conceptualize the integration of central areas of operations management in terms of SMART objectives of the strategic management process.
- Implement and integrate principles of financial planning and control in strategic management processes.
- Integrate and implement principles of marketing in strategic management processes.
Associated Assessment Criteria for Exit Level Outcome 2:
- Consider, integrate, and evaluate a range of interrelated procedural, process, and human ergonomic factors in operations management processes.
- Use specialized skills to identify, analyze, and address procedural, process, and human-related problems in operations management.
- Influence systemic change to optimize operations in the manufacturing and service industry.
Associated Assessment Criteria for Exit Level Outcome 3:
- Understand the complexities and dynamics involved in the selection, application, and transfer of standard procedures, processes, or techniques in operations management.
- Select, apply, and transfer standard procedures, processes, or techniques to unfamiliar real-life or simulated processes in operations management.
Associated Assessment Criteria for Exit Level Outcome 4:
- Understand the interrelationship of operational tasks.
- Synchronize operational tasks at a tactical level to produce planned outcomes.
- Gather data for risk identification purposes.
Associated Assessment Criteria for Exit Level Outcome 5:
- Gather, analyze, and store information for risk identification.
- Produce an evaluation report with pertinent information and sources.
Associated Assessment Criteria for Exit Level Outcome 6:
- Analyze and develop recommendations for different operational scenarios to optimize production.
- Develop ideas and opinions in well-formulated arguments.
- Communicate ideas and opinions clearly and comprehensively using professional discourse.
- Demonstrate presentation skills using appropriate communication techniques and technology.
Integrated Assessment:
- Formative Assessment Strategies: Continuous feedback through assignments, discussions, case studies, tests, and tutoring.
- Summative Assessment Strategies: Judgment of learning in relation to Exit Level Outcomes through examinations, reports, projects, or portfolios of evidence.
Qualification Details
- Type
- Advanced Diploma
- NQF Level
- 07
- Min. Credits
- 120
- SAQA Source
- More Information
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This page includes information from the South African Qualifications Authority (SAQA) . Builtneat Pty Ltd trading as Study Start, has modified all or some of this information. SAQA has not approved, endorsed, or tested these modifications.