Nelson Mandela University

Advanced Diploma in Quality Management

Manufacturing, Engineering and Technology - Manufacturing and Assembly

Purpose and Rationale

Qualification Description

Purpose:
The purpose of this qualification is to equip learners with knowledge and advanced skills in determining and managing the effectiveness of quality management systems. Learners will be able to appraise current systems and processes, identify problem areas, and possess the skills to assist in minimizing these problem areas. This qualification offers a specialized, intensive, and applied focus that meets the specific needs of the labor market. It aims to provide a deep and systematic understanding of current thinking, practice, theory, and methodology in the field of quality management and systems.

Rationale:
The Advanced Diploma in Quality Management is designed to produce graduates with strong quality management skills. It is geared towards learners already working in manufacturing or service environments, with the goal of further developing their professional skills. This qualification is intended to provide advanced study opportunities for graduates from various disciplines to specialize in quality management. As the demand for quality and related qualifications in South Africa continues to grow, this qualification is crucial in adding value to existing industries. With quality management becoming increasingly important for businesses across various sectors, individuals with specialized qualifications such as this are likely to be in high demand.

Key Focus Areas:

  • Providing in-depth knowledge and skills in quality management
  • Addressing the need for qualified quality managers and professionals in all sectors
  • Contributing to operational efficiency and competitiveness in manufacturing and service industries
  • Focusing on productivity enhancement, quality assurance, and improvements

Global Opportunities:
Graduates with this qualification can pursue roles such as quality practitioners, managers, supervisors, and foremen globally. The study of quality management involves effective resource application and management, including human, capital, and material resources. Quality management plays a strategic role in enhancing productivity, reducing costs, and improving quality in manufacturing and service industries. Companies are continually adapting to changing environments to remain competitive, making quality management a critical aspect of operations.

Institution Commitment:
The institution offering this qualification is committed to meeting the future human resource needs of South Africa. Through its infrastructure, partnerships with industry, and research focus, the institution aims to deliver valuable quality qualifications. Located strategically to serve the Eastern Cape and national quality demands, the institution plays a crucial role in preparing professionals for the evolving landscape of quality management.

Overall, the Advanced Diploma in Quality Management caters to the growing demand for skilled quality managers and professionals, providing learners with the necessary expertise to excel in the field of quality management.

Outcomes

  1. Apply quality principles and techniques to systematically diagnose and solve broadly defined quality problems.
  2. Apply knowledge of mathematics and analytical techniques to quality and manufacturing related procedures, processes, systems and methodologies to solve broadly defined quality problems.
  3. Design systems, processes or methods of broadly defined quality related problems involving components, systems, works, products or processes to meet desired needs normally within applicable standard, codes of legislation and practice.
  4. Address issues by designing procedures for understanding the impact of quality management on society, economy, industrial and physical environment.
  5. Use appropriate techniques, resources, and modern quality tools including information technology for the solution of broadly defined quality problems, with an awareness of the limitations, restrictions, premises, assumptions and constraints.
  6. Communicate effectively, both orally and in writing within a quality management context.
  7. Demonstrate knowledge and ability to work effectively as an individual and in teams as well as in team leadership positions.
  8. Commit to and apply professional ethics, responsibilities and norms of quality managers.

Assessment Criteria

Associated Assessment Criteria for Exit Level Outcome 1:

  • Analyse and define problems and identify criteria for acceptable solutions.
  • Identify relevant information and engineering knowledge and skills for solving the problems.
  • Generate and formulate possible approaches that would lead to workable solutions for the problems.
  • Model and analyse possible solutions.
  • Evaluate possible solutions and select the best solution.
  • Formulate and present the solution in an appropriate form.

Associated Assessment Criteria for Exit Level Outcome 2:

  • Bring to bear an appropriate mix of knowledge of mathematics, numerical analysis, statistics, at a fundamental level and in a specialist area on the solution of broadly-defined quality problems.
  • Use theories and principles.
  • Perform formal analysis and modelling on systems or processes.
  • Communicate concepts, ideas and theories.
  • Perform reasoning about and conceptualising systems and/or.
  • Handle uncertainty and risk.
  • Perform work within the boundaries of the practice area.

Associated Assessment Criteria for Exit Level Outcome 3:

  • Formulate the problem to satisfy user needs, applicable standards, codes of practice and legislation.
  • Plan and manage the process to focus on important issues and recognises and deals with constraints.
  • Acquire and evaluate knowledge, information and resources in order to apply appropriate principles and tools to provide a workable solution.
  • Perform tasks including analysis, quantitative modelling and optimisation of the product, system or process subject to the relevant premises, assumptions, constraints and restrictions.
  • Evaluate alternatives for implementation and select a preferred solution based on techno-economic analysis and judgement.
  • Select the system or assess the method in terms of the social, economic, legal, health, safety, and environmental impact and benefits.
  • Communicate the relevant information in a technical report.

Associated Assessment Criteria for Exit Level Outcome 4:

  • Plan and conduct macro and micro environmental (society, economy, industrial and physical) investigations and experiments within an appropriate discipline.
  • Search available literature and critically evaluated material for suitability to the investigation.
  • Perform analysis as necessary to the investigation.
  • Select and use equipment or software as appropriate in the investigations.
  • Analyse, interpret and derive information from available data.
  • Draw environmental impact conclusions from an analysis of all available evidence.
  • Record the purpose, process and outcomes of the investigations in technical reports.

Associated Assessment Criteria for Exit Level Outcome 5:

  • Assess the method, skill or tool for applicability and limitations against the required result.
  • Apply the method, skill or tool correctly to achieve the required result.
  • Test and assess results produced by the method, skill or tool against required results.
  • Create, select and use computer applications as required by the discipline.

Associated Assessment Criteria for Exit Level Outcome 6:

  • Use appropriate structure, style and language of written and oral communication for the purpose of the communication and the target audience.
  • Use graphics appropriately and effectively in enhancing the meaning of text.
  • Use visual materials to enhance oral communications.
  • Use accepted methods for providing information to others involved in the engineering activity.
  • Deliver oral communication fluently with the intended meaning being apparent.

Associated Assessment Criteria for Exit Level Outcome 7:

  • Explain the principles of planning, organising, leading and controlling.
  • Carry out individual work effectively, strategically and on time.
  • Contribute to team activities, including at disciplinary boundaries, support the output of the team as a whole.
  • Demonstrate functioning as a team leader.
  • Organise and manage a design or research project.
  • Carry out effective communication in the context of individual and team work.
  • Accept responsibility for consequences stemming from own actions.

Associated Assessment Criteria for Exit Level Outcome 8:

  • Describe the nature and complexity of ethical dilemmas.
  • Describe the ethical implications of decisions.
  • Apply ethical reasoning to evaluate solutions.
  • Make professional judgments in decision making during problem solving and design.
  • Limit decision making to the area of current competence.

Integrated Assessment:

  • Formative and summative assessments including individual and collaborative tutorials, assignments, projects, tests, simulations, and presentations.
  • Closed or open book examinations.
  • Integrative assessment through a comprehensive project with detailed criteria covering the complete spectrum of learning achieved.
  • Assessment tools evaluating knowledge, critical thinking, evaluation prowess, communication, and presentation skills.

Qualification Details

Type
Advanced Diploma
NQF Level
07
Min. Credits
120
SAQA Source
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Nelson Mandela University
Description
Nelson Mandela University is a comprehensive university located in Port Elizabeth, South Africa. It was established in 2005 through the merger of three institutions, and it is named after the iconic South African leader, Nelson Mandela. The university offers a wide range of undergraduate and postgraduate programs across various disciplines, including arts, sciences, business, engineering, health sciences, and law. It is known for its commitment to social justice, transformation, and community engagement. Nelson Mandela University strives to provide quality education, promote research and innovation, and contribute to the development of the region and the country as a whole.

This page includes information from the South African Qualifications Authority (SAQA) . Builtneat Pty Ltd trading as Study Start, has modified all or some of this information. SAQA has not approved, endorsed, or tested these modifications.