Services - Wholesale and Retail
This qualification aims to build on the knowledge and skills of the Diploma qualification to equip students to function effectively at levels higher than chain and franchise store level. Upon completion of the qualification, the learner will be able to:
Understand, integrate and interpret the scope of knowledge in international retailing practices and trends in order to formulate, plan, strategize, execute, measure and improve retailing processes, practices, systems and solutions.
Develop an ability to reflect on and apply evidence-based solutions and theory-based arguments in addressing complex problems in retail operations in developing retail organizations, processes, systems and solutions.
Comply with good governance, strong ethical principles and quality performance standards when gathering, validating and managing the logistics and supply chain of a retail business by implementing, managing and improving sound retail business practices.
Develop and reflect on financial information and make managerial financial decisions based on higher level financial knowledge and skills to manage the financial function of an own retail business or a chain of retail businesses.
Reflect, interpret, explain and present own learning through applied retail research and recommend managerial decisions and applications to address problems in unfamiliar, ill-defined and variable retail contexts.
The rationale of the qualification is to develop managers in the wholesale and retail sector that are in more senior levels than the chain and franchise store levels as these levels are catered for by the Diploma in Retail Business management. This includes owners of retail franchise stores, regional managers of chain stores, senior managers responsible for retail operations, logistics, retail buying and other managers in specialized areas.
This qualification prepares the learner with the necessary in-depth knowledge, insight, and skills to ensure the survival of a retail operation in a highly competitive business environment. It aims to give learners who want to continue their studies in retail a sound knowledge and skills base to be successful owners and senior operational managers of retail businesses, retail buyer managers and planner managers, retail DC and logistic managers, and to be able to complete their postgraduate studies.
The qualification has been developed based on a large demand for retail managers on all levels. The retail industry is significant in South Africa, responsible for more than 15% of the GDP with close to a million employees and over a hundred thousand retail managers. Retail Managers have been listed as the number one critical scarce skill in the Wholesale and Retail Sector, as well as one of the top 100 scarce occupations in the 2014 Government Gazette.
Extensive stakeholder engagement and consultation with stakeholders in the retail industry, Universities of Technology, and higher education institutions in South Africa have led to a consistent approach in designing the curriculum for the Advanced Diploma. The qualification reflects the latest workplace needs of the retail industry and has been formulated in collaboration with retailers in the industry, the Wholesale and Retail SETA, and other universities in South Africa.
The qualification is aimed at addressing the national shortage of trained retail managers and offers opportunities for formal study, workplace learning through block release programs, and Recognition of Prior Learning (RPL). Four other universities in South Africa will also offer the Advanced Diploma to cater to the industry's needs and ensure qualified learners have the opportunity for employment within the sector.
This page includes information from the South African Qualifications Authority (SAQA) . Builtneat Pty Ltd trading as Study Start, has modified all or some of this information. SAQA has not approved, endorsed, or tested these modifications.