Cape Peninsula University of Technology

Advanced Diploma in Retail Business Management

Services - Wholesale and Retail

Purpose and Rationale

Qualification Overview

Purpose

This qualification aims to build on the knowledge and skills of the Diploma qualification to equip students to function effectively at levels higher than chain and franchise store level. Upon completion of the qualification, the learner will be able to:

  1. Understand, integrate and interpret the scope of knowledge in international retailing practices and trends in order to formulate, plan, strategize, execute, measure and improve retailing processes, practices, systems and solutions.

  2. Develop an ability to reflect on and apply evidence-based solutions and theory-based arguments in addressing complex problems in retail operations in developing retail organizations, processes, systems and solutions.

  3. Comply with good governance, strong ethical principles and quality performance standards when gathering, validating and managing the logistics and supply chain of a retail business by implementing, managing and improving sound retail business practices.

  4. Develop and reflect on financial information and make managerial financial decisions based on higher level financial knowledge and skills to manage the financial function of an own retail business or a chain of retail businesses.

  5. Reflect, interpret, explain and present own learning through applied retail research and recommend managerial decisions and applications to address problems in unfamiliar, ill-defined and variable retail contexts.

Rationale

The rationale of the qualification is to develop managers in the wholesale and retail sector that are in more senior levels than the chain and franchise store levels as these levels are catered for by the Diploma in Retail Business management. This includes owners of retail franchise stores, regional managers of chain stores, senior managers responsible for retail operations, logistics, retail buying and other managers in specialized areas.

This qualification prepares the learner with the necessary in-depth knowledge, insight, and skills to ensure the survival of a retail operation in a highly competitive business environment. It aims to give learners who want to continue their studies in retail a sound knowledge and skills base to be successful owners and senior operational managers of retail businesses, retail buyer managers and planner managers, retail DC and logistic managers, and to be able to complete their postgraduate studies.

The qualification has been developed based on a large demand for retail managers on all levels. The retail industry is significant in South Africa, responsible for more than 15% of the GDP with close to a million employees and over a hundred thousand retail managers. Retail Managers have been listed as the number one critical scarce skill in the Wholesale and Retail Sector, as well as one of the top 100 scarce occupations in the 2014 Government Gazette.

Extensive stakeholder engagement and consultation with stakeholders in the retail industry, Universities of Technology, and higher education institutions in South Africa have led to a consistent approach in designing the curriculum for the Advanced Diploma. The qualification reflects the latest workplace needs of the retail industry and has been formulated in collaboration with retailers in the industry, the Wholesale and Retail SETA, and other universities in South Africa.

The qualification is aimed at addressing the national shortage of trained retail managers and offers opportunities for formal study, workplace learning through block release programs, and Recognition of Prior Learning (RPL). Four other universities in South Africa will also offer the Advanced Diploma to cater to the industry's needs and ensure qualified learners have the opportunity for employment within the sector.

Outcomes

  1. Understand, integrate and interpret the scope of knowledge in international retailing practices and trends in order to formulate, plan, strategise, execute, measure and improve retailing processes, practices, systems and solutions.
  2. Develop an ability to reflect on and apply evidence based solutions and theory based arguments in addressing complex problems in retail operations in developing retail organisations, processes, systems and solutions.
  3. Comply with good governance, strong ethical principles and quality performance standards when gathering, validating and managing the logistics and supply chain of a retail business by implementing, managing and improving sound retail business practices.
  4. Develop and reflect on financial information and make managerial financial decisions based on higher level financial knowledge and skills to manage the financial function of an own retail business or a chain of retail businesses.
  5. Reflect, interpret, explain and present own learning through applied retail research and recommend managerial decisions and applications to address problems in unfamiliar, ill-defined and variable retail contexts.

Assessment Criteria

Associated Assessment Criteria for Exit Level Outcome 1:

  • Demonstrate knowledge and understanding of current international retailing trends and practices.
  • Develop management practices to implement business ethics in a retail business.
  • Analyse and interpret the behaviour and needs of customers in various retail businesses.
  • Apply strategic retail buying principles and practices on selected retail businesses.
  • Apply strategic marketing principles and practices on selected retail businesses.
  • Design and plan the layout for a retail store by applying layout principles to utilise the available space and environment.

Associated Assessment Criteria for Exit Level Outcome 2:

  • Apply the principles of micro and macroeconomics applicable for the management of a retail business.
  • Apply good decision-making skills to locate the retail store or shopping centre.
  • Apply good decision-making skills for the best business form for the retail operation.
  • Develop management practices to buy, implement and manage a group of retail franchise operations.
  • Develop management practices to manage a group of retail operations in different locations.
  • Apply management practices to implement e-business practices in a retail operation.

Associated Assessment Criteria for Exit Level Outcome 3:

  • Compile a strategic retail supply chain management programme for a retail business.
  • Determine the viability in opening a Distribution Centre (DC) for a retail business.
  • Determine the best location criteria for a retail distribution centre.
  • Design the layout of a retail distribution centre, stock rooms, and warehouses.
  • Analyse and develop stock management systems for a retail Distribution Centre.
  • Develop efficient systems to manage the physical movement, handling, stacking, and flow of stock.

Associated Assessment Criteria for Exit Level Outcome 4:

  • Plan and control to ensure the retail business has sufficient working capital to function efficiently and effectively.
  • Determine the financial viability as an owner or regional manager when evaluating new retail business opportunities, new product or service offerings, or the opening of a new retail branch.
  • Know, understand and apply all costing principles in a retail business retail business.
  • Ensure a retail business is properly insured.
  • Know, understand and determine the financial performance of a retail operation and to implement a management information system and dashboard that to manage the financial performance of a retail business.
  • Demonstrate knowledge and understanding to ensure that the business is properly audit per year and the correct taxed are paid.
  • Know, understand and correctly calculate retail business mathematics and statistics used to analyse information.

Associated Assessment Criteria for Exit Level Outcome 5:

  • Identify and describe researchable problems or topics relevant to the study field of retail and wholesale.
  • Demonstrate research skills relevant to the study field of retail and wholesale.
  • Plan, conduct and write a basic literature review for a research problem or topic in the study field of retail and wholesale.
  • Plan and conduct relevant empirical research techniques on research problem or topic in the study field of retail and wholesale.
  • Analyse and interpret research data of a research problem or topic in the study field of retail and wholesale.
  • Write and present a research report in such a way that it correctly reflexes the outcome of the research findings with recommendations according to correct academic writing criteria.

Integrated Assessment:

  • The overall assessment strategy of this qualification is based on continuous assessment in keeping with institutional policy and requirements and will consists of formative, summative and integrated assessment methods.
  • Formative assessment is aimed at enhancing student success and provides students with an opportunity to reflect critically on their own learning and to improve their own levels of accountability and time management.
  • Summative assessment will take place at the end of a section of work/quarter or semester and is aimed at assessing the students' attainment against the learning outcomes of the programme and subject(s).
  • Integrated assessment often span a number of learning outcomes and might even be applicable to more a number of subjects/modules. Integrated assessment tasks are aimed that the holistic development of the student and contributes to the students' personal and professional development in the field of study.

Qualification Details

Type
Advanced Diploma
NQF Level
07
Min. Credits
120
SAQA Source
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Cape Peninsula University of Technology
Description
Cape Peninsula University of Technology (CPUT) is a public university located in Cape Town, South Africa. It was established in 2005 through the merger of three separate institutions. CPUT offers a wide range of undergraduate and postgraduate programs in various fields including engineering, business, health sciences, applied sciences, and design and informatics. The university is known for its focus on applied research and innovation, and it has strong partnerships with industry and community organizations. CPUT is committed to providing quality education and preparing students for successful careers in their chosen fields.

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