Careers in Office and Administrative Support

Tellers

Office and Administrative Support

Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.

Requires a Matric Certificate

Financial Clerks, All Other

Office and Administrative Support

All financial clerks not listed separately.

No requirement is specified

Brokerage Clerks

Office and Administrative Support

Perform duties related to the purchase, sale, or holding of securities. Duties include writing orders for stock purchases or sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, distributing dividends, and keeping records of daily transactions and holdings.

Requires Vocational Training or a Diploma

Correspondence Clerks

Office and Administrative Support

Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.

Requires a Matric Certificate

Court, Municipal, and License Clerks

Office and Administrative Support

Perform clerical duties for courts of law, municipalities, or governmental licensing agencies and bureaus. May prepare docket of cases to be called; secure information for judges and court; prepare draft agendas or bylaws for town or city council; answer official correspondence; keep fiscal records and accounts; issue licenses or permits; and record data, administer tests, or collect fees.

Requires a Matric Certificate

Credit Authorizers, Checkers, and Clerks

Office and Administrative Support

Authorize credit charges against customers' accounts. Investigate history and credit standing of individuals or business establishments applying for credit. May interview applicants to obtain personal and financial data, determine credit worthiness, process applications, and notify customers of acceptance or rejection of credit.

Requires a Matric Certificate

Customer Service Representatives

Office and Administrative Support

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.

Requires a Matric Certificate

Eligibility Interviewers, Government Programs

Office and Administrative Support

Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

Requires Vocational Training or a Diploma

File Clerks

Office and Administrative Support

File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.

Requires a Matric Certificate

Hotel, Motel, and Resort Desk Clerks

Office and Administrative Support

Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

Requires a Matric Certificate