Advanced Diploma in Information Resource Management

1 years duration

This qualification enables learners to apply theoretical knowledge to manage ICT services holistically, using ITIL and other good practices. It improves training for new and experienced service managers, and is available online and through distance learning.

Qualifying learners will be able to apply the theoretical knowledge to the management of Information Communication Technology (ICT) services in an organisation, in a holistic approach to managing services, from end-to-end, where all aspects of a service (and not just the individual technology silos) are delivered within a determined timeframe, properly secured, and available when necessary to the business customer, where Information Technology Infrastructure Library (ITIL) is used in conjunction with other good practices to manage information technology (such as COBIT). This qualification aims to improve the level of training for new entrants as well as practicing service managers and supervisory staff. In addition, it will provide a solid theoretical basis for staff who have undergone on-the-job training without the benefit of being exposed to the underpinning theory and best practices provided by any ITIL based theoretical training at tertiary level. Both entry level staff and experienced staff with relevant practical experience will benefit. This qualification will be presented using both online and distance learning modes.

About Provider

University ยท 208 courses
UNISA, short for the University of South Africa, is a distance education institution based in South Africa. It is the largest university on the African continent and offers a wide range of undergraduate and postgraduate programs in various fields of study. UNISA provides flexible learning options, allowing students to study at their own pace and from anywhere in the world. The university is known for its commitment to providing accessible and affordable education to a diverse student population. UNISA also conducts research and collaborates with other institutions to contribute to the development of knowledge and skills in South Africa and beyond.
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