Customer Experience (Cx) Management

Starting at ZAR 10450.00
9 weeks duration

This course is for Managers, entrepreneurs and marketers who want to obtain a competitive advantage by keeping loyal customers who provide repeat business.

This course aims to provide the skills and techniques needed to build, maintain and manage a long-lasting relationship with your customers. The link between customer experience management and quality management is emphasised, in order to provide a complete concept that can be implemented and measured.

About Provider

Damelin Online
Damelin Online
Private College ยท 166 courses
Damelin Online is an online learning platform that offers a wide range of courses and programs in various fields of study. It is a subsidiary of Damelin, a well-known private education institution in South Africa. Damelin Online provides flexible and accessible learning opportunities for individuals who want to enhance their skills, gain new knowledge, or pursue a career change. The platform offers interactive and engaging online courses, allowing students to study at their own pace and convenience. With a team of experienced instructors and a user-friendly interface, Damelin Online aims to provide quality education and support to learners from all walks of life.
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