Call Centre Operator

1 years duration

This programme equips individuals with essential workplace skills, including proficiency in Windows-based applications, effective communication, telephone techniques, customer understanding, and accurate information capture.

This course equips a student with the necessary skills and knowledge required to be successful in the workplace. It includes the ability to effectively use various Windows-based applications, communicate effectively, possess a solid understanding of telephone techniques, comprehend customer needs, and accurately capture information.

About Provider

Boston City Campus
Boston City Campus
Private College ยท 98 courses
Description
Boston City Campus is a private higher education institution located in South Africa. It offers a wide range of undergraduate and postgraduate programs in various fields such as business, information technology, marketing, accounting, and more. The institution focuses on providing practical and career-oriented education to its students, with a strong emphasis on industry-relevant skills and knowledge. Boston City Campus also offers flexible study options, including full-time, part-time, and online learning, to cater to the diverse needs of its students. With a reputation for quality education and a supportive learning environment, Boston City Campus aims to prepare students for successful careers in their chosen fields.
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